To turn off Netgear Armor (which is powered by Bitdefender and provides security features like antivirus, anti-theft, and web protection for your network), you can follow these steps. This applies if you’re using a Netgear router with Netgear Armor enabled through the Nighthawk app or the router’s web interface.

Option 1: Disable Netgear Armor via the Nighthawk App

1. Open the Nighthawk App:
   • If you don’t have it already, download the Nighthawk app from the Google Play Store (for Android) or the Apple App Store (for iPhone/iPad).
2. Log In:
   • Open the app and log in with your Netgear account credentials or the admin credentials for your router.
3. Access Armor Settings:
   • Once logged in, you should see your router’s details on the home screen. Tap on the “Armor” icon or Security tab to access the Armor settings.
4. Turn Off Armor:
   • Inside the Armor section, you’ll find options to manage security features. Look for a setting like “Turn Off Armor” or “Deactivate Armor”. This will disable the Netgear Armor security services.
5. Confirm Deactivation:
   • You may be asked to confirm that you want to disable Armor. Follow the prompts to complete the process.

Option 2: Disable Netgear Armor via Router Web Interface

1. Log Into Your Router:
   • Open a web browser and enter the IP address for your Netgear router. Typically, it’s 192.168.1.1 or 192.168.0.1 (if those don’t work, check the router’s manual or the label on the device for the correct address).
2. Enter Admin Credentials:
   • You’ll be prompted to log in. The default username is usually admin, and the default password is password (unless you’ve changed these credentials).
3. Navigate to Armor Settings:
   • Once logged in, navigate to the Armor or Security section in the router settings.
   • You should see options related to Netgear Armor, including activating or deactivating it.
4. Turn Off Netgear Armor:
   • Look for a setting to Disable Armor or Turn Off Security Features. This may be labeled differently depending on the router model.
   • Save the settings to disable Netgear Armor.

Option 3: Unsubscribe from Netgear Armor

If you are using a paid subscription for Netgear Armor and want to cancel your subscription (rather than just turning it off temporarily), you can follow these steps:

1. Log In to Your Netgear Account:
   • Go to the Netgear website and log in with your credentials.
2. Manage Subscriptions:
   • Once logged in, navigate to the Subscription or Services section of your account.
3. Cancel Armor Subscription:
   • Find Netgear Armor in the list of active subscriptions and follow the prompts to cancel or turn off the service.

Option 4: Contact Netgear Support

If you’re encountering difficulties or can’t find the option to disable Netgear Armor, you can contact Netgear support for assistance:

• Phone Support: You can call Netgear support at 1-888-NETGEAR (1-888-638-4327).
• Online Support: Visit the Netgear Support Center for more help or live chat options.